State Farm® Insurance Agent Chip Raines
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dayna Orione-Kim
June 29, 2026
"I have had many State Farm agents over the years but Chip Raines is definitely my favorite by far. He has talked to us about things that other agents never covered and I really feel that we have the best possible insurance that we could have at this point. I also feel 100% confident in referring my family and friends to him as I know they will be taken care of. My mom switched and loves him too!"
Rebecca
April 23, 2026
"Chip and all the staff at this State Farm office are friendly and helpful. They answered all my questions quickly and have been great to work with!"
Emily Magoch
March 16, 2026
"I had an absolutely amazing experience. Everyone is extremely kind, transparent, and genuine. This has been by far the most pleasurable experience dealing with car insurance I’ve had. Wholeheartedly recommend."
Shaun Fowler
March 12, 2026
"Chip and his team are outstanding! Today they helped me get a new car policy set up quickly and easily.
When I’ve had claims in the past, they’ve always responded quickly and efficiently. They are approachable and friendly. They make me feel at home.
Chip has helped me with life insurance and notary too!"
Julia Lederman
February 11, 2026
"I have greatly enjoyed working with Chip Raines and his staff in Honeoye Falls, NY. I appreciate Chip's expertise, courtesy, and professionalism. His staff follows his excellent example, and have been unfailingly attentive and considerate. I recently met the newest member of his team, Trevor Shaw; I was impressed by Trevor's expertise, attention to detail, and perception. It's fun to share a few laughs with them, too! I highly recommend Chip and his company."
Jesse Foster
January 6, 2026
"Chip and the team are phenomenal!!! Always there to help and they make you feel comfortable in a bad situation. Great people and great service, highly recommend you call!!"
walid Shaheed
December 23, 2025
"Ms. Sara and Mr. Chip are very friendly and very professional. They are always nice"
Alyssa Moquin
October 17, 2025
"i can’t say anything other chose Chip! Him and his team are excellent people and they work with you to always get things done efficiently and affectively! I will never switch away from them, awesome staff and awesome customer service"
Bethany Klimuk
September 23, 2025
"100/10 I recommend Chip to everyone!! He and his team are always so quick to reply and always deliver exactly what I need!!! Thank you soooo much!!!"
Alan Zaccaro
August 8, 2025
"I've been working with Chip and his amazing team for years now. We first started talking after I was in a very bad accident and my current agent with another company was unable or unwilling to help. Chip also made sure I knew the importance of good limits for my auto insurance and the importance of renters and life insurance. I unfortunately had to leave New York, and Chip was unable to keep me as a customer. If I ever move back to NY, you know I'll be giving Sara, Reagan, and Chip a call! I couldn't recommend anyone higher than Team Raines."
Dianne Carrington-Plano
August 8, 2025
"Great courteous service from a knowledgeable agent. Would recommend"
"Dianne thank you and Joe so much for the trust you have put in myself and my agency for the years you have been with us. We truly appreciate your kind words and look to many more years as your agent!"
Jessica Carey & Jesse Leonardo
August 8, 2025
"Chip is always beyond helpful and give my family and I great advice. He and his team are the best"
"Thank you so much Jesse! It has been a pleasure knowing and working with you for so many years! Watching you build a family and a life has been a truly amazing experience for myself and my team! I am also grateful that you allowed me the opportunity to teach you about how truly amazing a high-quality life insurance policy could be!"
Shannon Rogers
June 19, 2025
"Five stars isn’t enough to rate State Farm in HF. We’ve been with Chip and team for a few years now. Auto and homeowners. When my daughter turned 21 she got on her own policy with a different insurance company. Make a long story short, new company made a very costly mistake. Reagan at Statefarm was amazing. Gave us DMV advice. Got my daughter back on my policy within a matter of minutes. She really saved the day. My daughter is currently fighting with the old company to be refunded for a policy she paid for that never actually existed, in addition to the DMV fines. She learned a very valuable lesson. Cheapest isn’t better. Statefarm keeps their rates competitive but has the absolute best service. Thank you Chip and team for always being there!"
"Shannon thank you so much for the kind words. I will make sure that Reagan knows what an impact she had on your family with all of the help she was able to provide."
Misti Ellinger
April 24, 2025
"I purchased a small business policy through Chip, and the experience was truly outstanding. The process was incredibly convenient-Chip was flexible and met with me virtually, which was a huge help as I was pressed for time.
Chip’s personality made the experience even better! He’s kind, funny, and genuinely great to work with. He’s also deeply invested in his clients and the local community (He even gave me a gift certificate for the local owned bookstore across the street). On two separate occasions, he went the extra mile to escalate and resolve issues for me, making sure everything was handled quickly and thoroughly.
It’s hands down the best customer service I’ve ever received in an insurance setting. Chip is a true asset to our community, and I’m so glad to have him as my agent. Highly recommend!"
"Misti, thank you so much for the wonderful review. It has been such a pleasure working with you on your business insurance. I really love helping out local people in our local community. Wonderful, kind people like you are what makes HFL the #1 place to be!"
Jacob M. Marra
April 9, 2025
"They have a Jake in the office!"
"We sure do! Call up and ask him what he is wearing...or for an insurance quote on auto, home, life, disability, boat, ATV, or snowmobile!!!"
Dan Falls
January 24, 2025
"I had a question for Sara that my lien holder wanted information on, and she filled out the form for me while speaking with her on the phone and sent it to Stellantis who is the lien holder.
AND informed me that I was getting a new policy in the mail,
AND sent me an email with the information that I was requesting!!
Very happy with the service I am getting with State Farm on my new track.
Thank You"
"Dan- Thank you so much for leaving such a fantastic review regarding your auto insurance and how wonderful Sara is. I made sure to read this out loud to the office and will share your appreciation. We look forward to working with you for years to come!"
Laura Schenkel
January 5, 2025
"I recently had an accident with my car. I was very impressed with Chip Raines and his staff with their professionalism and expertise. He helped me with the claims for getting my car repaired quickly and efficiently. The staff were kind, friendly and helpful. I feel completely confident with Chip at State Farm for all my insurance needs. I highly recommend Chip Raines and his staff at State Farm."
"Thank you so much Laura. I'm so happy we could help get you back on the road super fast!"
Ryan Wilsey
April 30, 2024
"Excellent experience with Chip Raines at State Farm! His team provided outstanding customer service, and they made sure all my insurance needs were met with professionalism and attention to detail. Highly recommend for reliable and personalized insurance solutions!"
"Thank you! It has been great knowing you and your family as your insurance needs have grown along with. I look forward to helping you for many years to come!"
JENNIFER RITZLER
April 29, 2024
"Chip and his team are the best! Friendly, knowledgeable, and quick to respond to all of my questions and insurance needs."
"Thank you so much Jen. We are so happy to be able to help you with your auto and home insurance needs right here in Honeoye Falls!"
Caprise BUSSEY
April 26, 2024
"I just love them they treat you like family Chip and his team are the greatest they friendly and knowledgeable when it comes to your car or renters insurance I so recommend them 🥰"
"Thank you!!! It is always a pleasure helping you."
Seanna Tise
April 26, 2024
"Chip is very available to answer questions and is extremely responsive when contacted.
I can't say enough about how helpful he & his wonderful team has been."
"Mahalo! It is always a pleasure talking with you. You bring the Aloha to our office!"
Jacob Bush
April 25, 2024
"When I was transferring auto insurance and trying to navigate renters insurance as well, Chip was a lifesaver! He was very well educated and was able to best advise me. His kindness and easy approach made things much easier and less stressful. His team is the way to go!"
"Jacob, it has been a pleasure helping you with insurance all these years. It doesn't seem like it has been so long, but I have enjoyed watching you go from a Permit Driver to an independent college graduate! I am excited for all the big things in your future! "
Cyeeta Betty
April 25, 2024
"They treat you like family I love them All there they are always there for us customers I would never go or get any another car/house renters insurance 😍😍😍"
"Cyeeta, you are always a ray of sunshine who brightens everyone's day. When you call in and I am not the one to grab the phone it makes me jealous to have missed speaking with you. Helping you with all of your insurance needs is a pleasure! Thank you."
Noel Wido
April 25, 2024
"Amazing agent, always so helpful and runs a very good establishment. Would definitely recommend to everyone!!!"
"Thank you so much Noel. It is always a pleasure working with you and your family and helping out with Auto, Home, Renters, and ATV insurance! I look forward to talking with you again soon!"
Allison Babcock
February 29, 2024
"Very kind and helpful! Definitely recommend!"
"Thank you so much! It has been a pleasure helping you with your auto insurance and life insurance needs!"